Zoxis SaaS Platform

The platform layer for scaling clinics without access chaos

The SaaS layer manages clinics, roles, limits, billing, support, system health, brand-site materials, and domain settings. It is separate from a clinic's private workspace.

Platform blocksPIMS
Product suite

The SaaS platform controls the system, not the clinic visit

This page explains platform control. Daily clinic work belongs to PIMS, while PetCareDiary carries the owner-facing experience.

01Clinic PIMS

visits, records, inventory, cashier, documents

02SaaS Platform

clinics, roles, billing, support, site control

03Owner App

reminders, history, documents for owners

Outcome

Platform owners manage product growth without opening unnecessary medical data

The SaaS layer separates business control from clinic care: access, billing, support, public materials, and domain settings each have a managed place.

01Clear operating boundaries

Clinics work with patients, while the platform manages access, plans, support, and product configuration.

02Lower migration risk

Domains, email links, public materials, and roles are treated as controlled settings rather than scattered code changes.

03Public site under control

Product pages, articles, and news are prepared in the panel and published without access to private clinic work.

Platform domains

The SaaS page explains system control, not doctor work

This is the product layer above PIMS: the platform owner manages clinics, plans, access, support, brand materials, and the public site without entering the private medical workspace of a specific clinic.

Platform ownerclinics, tariffs, billing, system settings
Supportdiagnostics, service health, email templates, operational status
Editorial teampages, articles, news, preview, public site materials
Securityroles, permissions, audit trail, separated access zones
SaaS

What belongs to the platform layer

These sections define operational control of the business: from tariffs to support, brand materials, domains, and security.

Clinics and accessRegistrations, approval, impersonation, roles, permissions, feature flags, and access control without mixing into the clinic workspace.
Billing and limitsTariffs, payment states, storage and user limits, reminders, change history, and separate rules for early connected clinics.
Support and diagnosticsTickets, service health, email templates, system events, and safe operational state inspection.
Brand-site managementPages, products, articles, news, translations, media descriptions, preview, address history, and publication control.
Domains and settingsBrand domain, clinic cabinet domain, email links, cookies, sign-in trust, and mobile deep links controlled from settings.
Boundary separationThe platform manages system settings, the clinic cabinet handles medical data, and the public site shows brand materials only.
Control plane

The SaaS page shows platform governance

This visual block explains the management logic: owner app, clinic management, and brand-site management are different zones inside one platform boundary.

Platform management
Clinics24
Editor roles2
Siteonline
Clinic managementplans, access, support, billing
Owner app controldeep links, push, owner-facing flows
Brand-site managementarticles, products, preview, publication

Boundary matrix

Managementcontrols the platform
Clinicworks with medical data
Publicsees approved materials only
Mobilereceives allowed owner data
Management model

Responsibilities stay clearly separated

Owner-app control, clinic management, and site management are separate areas inside one management panel, so support, editors, and platform owners do not touch unnecessary data.

01Owner app control

PetCareDiary behavior, deep links, owner-facing materials, notifications, and support diagnostics.

02Clinic management

Clinics, access, plans, support, operational status, billing, and limits.

03Brand-site management

Products, articles, news, translations, image descriptions, preview, and address changes.

Brand growth

The public site builds trust in Zoxis

Visitors see clear product pages, useful materials, and product news, while operational settings remain inside the management panel.

Products

Separate pages explain the clinic workspace, the platform layer, and PetCareDiary.

Materials

Articles and news help clinics understand digital workflows without internal technical wording.

Control

Editors prepare translations, images, drafts, and publication in one clear process.

SaaS Platform

Zoxis separates clinic management, owner-app control, support, billing, and the public brand site

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